Privacy Policy

We may collect:

• Contact information: name, email address, and phone number, when you reach out via a contact form or WhatsApp.
• WhatsApp communications: messages, inquiries, and details you share with us when discussing or undergoing coaching.
• Health and fitness information: details you voluntarily share for coaching, such as training history, goals, body measurements, dietary habits, or relevant medical history.
• Progress photos: images you choose to share with us for coaching and progress-tracking purposes (handled with special care — see Section 3).
• Payment confirmation details: transaction screenshots or UPI references shared via WhatsApp to confirm payment. We do not collect or store full card or bank account details, since all payments are handled directly between you and us, outside this website.

We use your information to:

• Respond to your inquiries and provide coaching services.
• Personalize your workout and nutrition guidance.
• Track your coaching progress over time.
• Improve our content, tools, and services.
• Communicate with you about your coaching plan.

We take the use of your progress photos seriously. Here's exactly how we handle them:

• Private by default. Any progress photos you share with us are used solely for internal coaching and progress-tracking. They are not shared, posted, or used publicly unless you give us separate, explicit consent to do so.
• Consent required for public use. If we'd like to use your photos or your story on social media — for example, as a transformation post or case study — we'll ask for your explicit permission first. If you decline, we will not use or post your images.
• You can withdraw consent anytime. Even if you've previously agreed to let us share your photos, you can ask us to take them down or stop using them at any time, and we'll honor that request.
• Anonymization on request. If you're comfortable with us using your photos but want to stay anonymous, let us know — we can crop, blur, or otherwise obscure identifying features like your face.

Because most coaching communication happens over WhatsApp, note that WhatsApp is a third-party platform with its own privacy practices (including end-to-end encryption of messages). This Privacy Policy covers how we handle the information you share with us; we'd encourage you to also review WhatsApp's own privacy policy.

We do not sell or rent your personal data. We may share limited information with trusted third-party service providers strictly where necessary to run our website (for example, hosting or analytics providers), and only to the extent they need it to do that job.

We take reasonable steps to protect the information you share with us. That said, no method of electronic storage or transmission is 100% secure, and we can't guarantee absolute security.

We keep your information, including progress photos and coaching records, for as long as needed to provide our services or as reasonably necessary for our records. You can request deletion of your data at any time (see Section 8).

India's Digital Personal Data Protection Act, 2023 (DPDP Act) and its 2025 Rules are being rolled out in phases, with full operational compliance expected by mid-2027. We're committed to aligning our practices with this framework as it takes effect. In the meantime, we already extend you the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, including progress photos.
• Withdraw consent for any data use you previously agreed to (such as public use of your photos).
• Raise a grievance about how your data is handled.

To exercise any of these rights, contact us using the details in Section 11.

Our website and coaching services are not directed at individuals under 18. If you're under 18, please use our services only with the involvement and consent of a parent or guardian.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'd encourage you to check back occasionally.

Questions about this Privacy Policy, or want to exercise your data rights? Contact us at contact.simplifiedfitness@gmail.com